We Are a Direct Insurance Repair Facility
Jim’s Auto Body in Concord is a direct insurance repair facility, meaning we have a qualified relationship with most insurance companies. Insurance agencies prefer working with companies like us because they know we offer high-quality, hassle-free repairs. Many companies will refer clients to a DRP (direct-repair program) like us, but the decision is ultimately up to you who you pick for your accident repairs. Dealing with a car crash can be stressful, and we work hard to make the experience as stress-free as we can.
Limited Warranty Offered to Customers
Jim’s California Auto Body, Inc. hereby provides a limited warranty on repairs performed by the shop. This limited warranty is valid only for as long as you own your vehicle stated herein and is for the person to whom this limited warranty is granted and whose name appears herein and on the original work order. This is a labor-only, fragmented four-part limited warranty, and stipulations pertaining to each fragmented part are stated hereafter:
- Metalwork: Jim’s California Auto Body, Inc. provides a lifetime limited warranty on all metalwork, to include welding and the application of materials utilized in making collision repairs against checking, flaking, pitting or deterioration, excluding rust repairs. The shop will repair and repaint, excluding rust repairs, any metalwork.
- Painting, Stripes And Decals: Jim’s Calif. Auto Body, Inc. provides a lifetime limited warranty on painting-related priming and painting against solvent blistering, peeling, hazing and excessive loss of pigmentation, and a lifetime limited warranty on the application and adhesion of decorative stripes and decals, excluding those defects which are caused by extreme environmental conditions to which the vehicle may be exposed. The Shop will re-prime, repaint, restripe or re-decal the specific section or sections of the vehicle warranted hereby (excluding rust repair).
- Mechanical Repairs: Jim’s Calif. Auto Body, Inc. provides a One (1) year limited warranty on all mechanical repairs pertaining directly to original collision damage. The Shop will repair any mechanical assembly or component warranted hereby, when claim is made within One (1) Year of the effective date stated herein, unless caused by or damaged resulting from unreasonable use, maintenance or care of the vehicle.
- Parts: Jim’s Calif. Auto Body, Inc. provides a One (1) Year limited warranty on new or used parts installed by the Shop. The Shop will repair or replace any defective part warranted hereby, when claim is made within One (1) Year of the effective date stated herein, unless caused by or damaged resulting from unreasonable use, maintenance or care of the vehicle.
This written warranty shall be null and void if the repair is altered, adjusted or tampered with by any person not authorized by warranty grantor. This warranty is not transferable.
Trust Us With Your Vehicle Restoration in the Concord, Antioch & Walnut Creek Areas
Whether you drive a truck, car or any other automobile, we can restore it to perfect condition. Our experts can walk you through our warranty policy step by step so you feel completely comfortable. We are an auto body shop that services clients in Concord, Walnut Creek and Antioch, so call one of our convenient locations.